Updating Your Email Address
In order to change your email address, we kindly ask you to contact our support team.
Contact Support
Use the in-app support chat (tap the two speech bubbles on the top right of the home screen).
To update your phone number
Phone number changes must still be handled by our support team.
Step 1: Contact support
Use the in-app support chat (tap the two speech bubbles on the top right of the home screen).
Ask the team to reset your phone number.
Step 2: Update your phone number in the app
Once your number has been reset by our team:
Open the app and go to Profile → Identity verification.
You’ll see the option to verify a new phone number.
Follow the instructions to complete the update.
