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How do I update my account email or phone number?

You can change your email address in the app, but your phone number only with support assistance.

Luca avatar
Written by Luca
Updated this week

Updating Your Email Address

You can now update your email address directly in the Relai app - no need to contact support:

  1. Open the Relai app and tap on Profile.

  2. Tap the small box at the top with your name.

  3. Tap the ✏️ icon next to your current email address.

  4. Enter your new email and follow the instructions to confirm the change.


To update your phone number

Phone number changes must still be handled by our support team.

Step 1: Contact support

  • Use the in-app support chat (tap the two speech bubbles on the top right of the home screen).

  • Ask the team to reset your phone number.

Step 2: Update your phone number in the app

Once your number has been reset by our team:

  1. Open the app and go to Profile → Identity verification.

  2. You’ll see the option to verify a new phone number.

  3. Follow the instructions to complete the update.

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