To delete your account, you can simply uninstall the app.
Data related to the use of Relai, especially in connection with banking transactions, must be retained for 5 or 10 years in accordance with jurisdictional requirements. This includes certain data that must remain stored to fulfill specific legal and regulatory obligations, as outlined in Article 17(3) of the GDPR. Such data will be restricted to the absolute minimum necessary to meet these obligations.
To request the deletion of your data, please contact us via email at: [email protected].
Important: Orders are not automatically canceled. If you have open orders, please cancel them before uninstalling the app.
We always recommend keeping your 12-word passphrase even after uninstalling the app.