Relai

How to sign up to Relai

This FAQ guides you through the accepted ID documents and requirements for completing your verification in the Relai app.

Which ID documents are accepted for verification?

This FAQ guides you through the requirements for submitting a valid Proof of Address (POA) document.

Which Proof of Address (POA) documents are accepted?

You can change your email address in the app, but your phone number only with support assistance.

How do I update my account email or phone number?

How do I update my account address?

Luca

Onboarding & Verification

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