The Verification Process
How to verify yourself in the Relai app
Which ID documents are accepted for verification?This FAQ guides you through the accepted ID documents and requirements for completing your verification in the Relai app.
How do I update my account address?
How do I update my account email or phone number?You can change your email address in the app, but your phone number only with support assistance.
Which Proof of Address (POA) documents are accepted?This FAQ guides you through the requirements for submitting a valid Proof of Address (POA) document.