🇨🇭 Swiss-based users (Relai AG)
Instant payments (Credit Card, Apple Pay, Google Pay):
Bitcoin is bought immediately at the displayed rate.
Bank transfers:
Bitcoin is bought as soon as we receive your transfer.
Delivery:
Once purchased, bitcoin is sent in a batch transaction, processed at least once every 24 hours.
⏳ No batch transactions are processed between 10 PM and 7 AM CET.
Purchases made during this time are included in the next available batch.
🇪🇺 European based users (Relai EU)
Instant payments (Instant SEPA, Credit Card, Apple Pay, Google Pay):
Bitcoin is bought immediately at the displayed rate.
Bank transfers (regular, not Instant SEPA):
Bitcoin is bought as soon as we receive your transfer.
Delivery:
Bitcoin is sent to your wallet via hourly payouts, so you usually receive it within the next hour after purchase.
📬 Delivery & Tracking (All users)
Bitcoin is sent to your native SegWit (bc1q…) address.
Once sent, you can track the transaction on the Bitcoin blockchain using a block explorer like mempool.space.
